eBro - Online version 2016

We will attract, retain, and grow our people through training, leadership development, and advancement. “ ” - Excerpt from APi Group Vision Statement

TM

This electronic version of the 2016 APi Group Learning Catalog provides an overview of the formal learning opportunities offered by APi's Learning and Development Department. Navigation information is below.

Link Navigation

You can navigate directly to a page of interest by scrolling over and clicking the shaded title.

Table of Contents

Full screen: View catalog in Full screen mode

Use for zoom control

Zoom In: Click to enter zoom mode

Thumbnails: Small snapshots

Table of Contents: Click on the sidebar for quick navigation

Download: Download catalog as a PDF

Share: Click here to share this catalog via email.

Bookmarks: Add bookmarks to quickly return to past pages

Print: Quick print option

To Flip Page...

Navigation

OR Scroll over the side of the page and click on the shaded arrow on the side of the page Click and grab the bottom corner and pull mouse across the page to advance.

Previous Page

Next Page

Last Page

First Page

2

Pg. 4 — APi Learning & Development

Pg. 5 — Leadership Development

Pg. 6 & 7 — Building Great Leaders Series

Pg. 8 —

APi Group LEaD Challenge

LEaD

Leading Self:

Pg. 9 — FMI Leadership Institute

LEaD

Pg. 10 —

FMI Field Leader Institute

LEaD

Pg. 11 — The 7 Habits of Highly Effective People Workshop

Pg. 12 —DiSC Leadership Course

Leading Others:

Pg. 13 —

Situational Leadership Course

LEaD

Pg. 14 —

InsideOut Coaching Course

LEaD

Pg. 15 —

The Leadership Challenge Course

LEaD

Pg. 16 —

Talent Leadership Course

LEaD

Leading Teams:

Pg. 17 — Project Leader Course

Pg. 18 — Service Leader Course

Pg. 19 — Branch Leader Course

Pg. 20 — Leader Labs

Pg. 21 — Emerging Leader Lab

Pg. 22— Building Great Relationships Series

Pg. 23 — Presentations Strategies Course

Pg. 24 — Customer-Centric Sales Course

Pg. 25 — Relationship Based Negotiations Course

Pg. 26 — Exceptional Customer Service Workshop

Pg. 27 — Learning and Development: Key Contacts

3

To lead the strategic planning and tactical support of cutting-edge learning and development

initiatives that continually grow employee capabilities and enhance business performance.

APi Group Learning and Development will support and advance a culture of continuous

improvement in which everyone accepts and embraces ownership of their individual develop-

ment and leaders accept their responsibility to purposefully and proactively facilitate those

efforts. In doing so, APi Group will serve as the model for companies which seek to attract,

retain, and grow a thriving, engaged, and accomplished workforce.

Forward Thinking - Anticipating organizational needs and proactively implementing proven

learning and development solutions to support those needs.

Quality - Unsurpassed excellence in the development

opportunities we offer our family of companies.

Results - Provide actionable developmental experiences that

promote both measureable performance improvement and

business impact.

4

APi Group’s enduring purpose is to Build Great Leaders. We firmly believe that outstanding leadership

is fundamental to our collective success. Therefore, we dedicate significant resources to assist in the

leadership growth of everyone on our team.

At APi Group...

Values Driven

People Focused

Results Oriented

Inspirational

Provide engaged and supportive leadership:

 Actively share information and effectively communicate big picture direction and vision

 Asks for and implements employee opinions and ideas

 Provides frequent and constructive performance feedback and coaching

Provide formal employee development:

 Implements a formal individual development plan (IDP) process with all direct reports

 Purposefully provides a wide-range of targeted employee development opportunities

Facilitate a work / life blend environment:

 Provides individual consideration of direct reports’ needs and interests

 Sync individual interests / motivations with responsibilities and work assignments

Support high expectations of success and advancement:

 Purposefully designs job responsibilities that facilitate meaningful employee contributions

 Implements / communicates formal succession planning for all key positions

Possess the ability to make difficult employee performance decisions

5

At APi Group, we embrace a “One Leader” concept in our approach to leadership

development. Everyone in our organization is a leader. Therefore, we provide every employee

multiple opportunities for leadership development; regardless of their role and without

distinction between “ O ffice” and “Field.” Our formal leadership development courses

are separated into three different categories: “Leading Self,” “Leading Others,” and “Leading

Teams.” Each of these three categories represents a different phase in the evolution of a

leader at APi Group.

(Click on course titles below for more information concerning target audience and course pre-requisites)

Leading Self: Before we can truly effectively lead others, we must first hone our ability to

effectively lead ourselves. These foundation development opportunities are appropriate for all levels of leadership, from individual contributor to senior executive.

FMI Leadership Institute

LEaD

FMI Field Leadership Institute

LEaD

The 7 Habits of Highly Effective People

DiSC Leadership Course

6

Leading Others: These development opportunities focus on building the skills necessary to

effectively and positively influence others at the individual level. These opportunities are appropriate for all leaders who are directly responsible for leading others

LEaD

Situational Leadership Course

LEaD

InsideOut Coaching Course

The Leadership Challenge Course

LEaD

Talent Leadership Course

LEaD

Leading Teams: These role-based development opportunities focus on building the skills necessary to effectively and positively lead others at the team level. These opportunities are appropriate for leaders who are responsible for leading both projects and business units .

Project Leader Course

Service Leader Course

Branch Leader Course

Leader Labs

Emerging Leader Lab

7

LEaD

At APi Group, we wish to acknowledge those who set the example in continuous learning as

leaders. Those who participate in our five course core leadership development curriculum will

complete the Leadership Education and Development (LEaD) Challenge.

Those who complete the Challenge will receive:

Certificate of completion

APi Group “LEaD” Challenge Jacket

$300 APi Group donation (in their name) to a

charity of their choice

FMI Leadership Institute

LEaD

FMI Field Leader Institute

Situational Leadership Course

LEaD

InsideOut Coaching Course

LEaD

The Leadership Challenge Course

LEaD

Talent Leadership Course

LEaD

8

LEaD

Supports the following “Leaders do” competencies...

 Provide engaged and supportive leadership

The Leadership Institute uses leadership challenges, lively discussions, skill-building opportunities,

feedback, and personal assessments to help participants develop a clear picture of their current

leadership strengths and challenges.

This four day course involves travel and is a self-registration process. For more information, please

go to the APi Group Learning and Development SharePoint site.

OFFERED

Colorado Springs, CO: January 25th-28th, 2016 Florissant, CO: March 7th-10th, 2016 Florissant, CO: April 11th-14th, 2016 Florissant, CO: May 16th-19th, 2016 Florissant, CO: August 1st-4th, 2016 Florissant, CO: September 12th-15th, 2016 Florissant, CO: October 3rd-6th, 2016 Colorado Springs, CO: November 14th-17th, 2016

This course is best suited for current or future

leaders who have demonstrated the aptitude and

interest in developing their leadership skills.

Click here for registration directions

None

“

The exercises, instruction, and assessments

are invaluable in helping participants understand their own

leadership styles and areas that could be improved.

”

- Course Participant

9

LEaD

Similar to the FMI Leadership Institute, the FMI Field Leader Institute uses leadership

challenges, lively discussions, skill-building opportunities, feedback, and personal assess-

ments to help participants develop a clear picture of their current leadership strengths and

challenges. During this course, the entire institute is specifically reserved for the APi

Group Field Leader audience.

This course is best suited for current field leaders

who have demonstrated the aptitude, interest, and

have the longevity to develop their leadership skills.

OFFERED

Florissant, CO: February 8th - 11th, 2016

Florissant, CO: October 17th - 20th, 2016

None

“

It was eye opening. It showed me how

much potential I have and how to use it

”

to my advantage.

- Course Participant

10

7

The 7 Habits of Highly Effective People is a personal leadership development system. It focuses

on a set of highly respected, empirically proven, and action oriented principles that are routinely

exhibited by highly effective people. This two-day course is designed to provide participants with

the tools necessary to significantly increase their effectiveness within their personal and

professional lives.

OFFERED

This course is both appropriate for and highly

recommended to ALL employees within APi Group.

APi Group HQ: June 29th -30th, 2016 Chicago, IL: July 13th - 14th, 2016 Denver, CO: August 17th - 18th, 2016 Syracuse, NY: September 7th - 8th, 2016 Memphis, TN: November 16th - 17th, 2016

This includes both Individual Contributors and Field

Leaders through Executive level leadership.

None

“

This training experience has made a difference

in my productivity and effectiveness both

”

personally and professionally.

- Course Participant

11

This course incorporates the DiSC assessment to help participants better understand their

communication and leadership preferences and the impact of those on others. This course will help

participants leverage these understandings to increase their ability to positively influence others.

OFFERED

Provided to companies upon request.

Please contact Mike Shands if interested.

This course is both appropriate for and highly

recommended to ALL employees within APi

Group. This includes both Individual Contributors

and Field Leaders through Executive level

leadership.

None

“

After employing the skills from this course, I

have increased my ability to connect and

communicate more effectively with others.

”

- Course Participant

12

LEaD

Supports the following “Leaders do” competencies...

 Provide engaged and supportive leadership

 Provide formal employee development

 Support high expectations of success and advancement

Situational Leadership is a well-grounded and respected employee development model. It focuses

on developing flexible / situationally appropriate leadership skills. This one day course provides

leaders with the knowledge and skills to increase employee self-direction and self-support, resulting

in improved employee performance and satisfaction.

OFFERED

APi Group HQ: February 10th, 2016

This course is appropriate for ALL levels of leadership

who are directly responsible for the performance and

development of others (Field Leader through Executive

level).

Participants must consistently lead, and be responsible for

the development of at least one employee.

“

The knowledge, skills and tools have been

very impactful. Situational Leadership has

helped me positively affect my reports and

”

I am already seeing development.

-

Course Participant

13

LEaD

Supports the following “Leaders do” competencies...

 Provide engaged and supportive leadership

 Provide formal employee development

 Support high expectations of success and advancement

InsideOut Coaching is a well recognized program that provides leaders with a coaching framework

that accelerates employee performance.

This one day program focuses on two primary coaching skills: (1) Understanding key elements of

human performance and how leaders can influence them, (2) Holding a coaching conversation

that increases employee ownership and performance.

OFFERED

APi Group HQ: October 12th, 2016

This course is appropriate or ALL levels of

leadership directly responsible for coaching others

towards improved performance (Field Leader

through Executive).

 Prior completion of the Situational Leadership Course

 Participants must consistently lead, and be responsible for

the development of at least one employee

“

I believe I am better suited now as a leader to

have those difficult discussions with my very

”

experienced direct reports.

- Course Participant

14

LEaD

Supports the following “Leaders do” competencies...

 Provide engaged and supportive leadership

 Provide formal employee development

 Facilitate a work / life blend environment

 Support high expectations of success and advancement

This one day course incorporates a 360 Degree Leadership Survey to assist participants in

identifying their leadership strengths, as well as opportunities for improvement. Participants

leave the course with a detailed short / long term action plan for increasing their leadership

effectiveness.

OFFERED

APi Group HQ: April 27th, 2016

This course is best suited for those who are

currently leading others. It is extremely valuable

for team level leaders, from the superintendent

through the executive leader level.

Participants must currently lead at the team level (multiple employees).

“

[Since the course] there has been an increased

energy level with my team, there’s a noticeable

momentum change, we have a clear path forward

and things are getting done.

”

- Course Participant

15

LEaD

Supports the following “Leaders do” competencies...

 Provide engaged and supportive leadership

Provide formal development



 Support high expectations of success and advancement

An organization’s ability to develop, advance, and retain talent is crucial to its success. Purposeful

succession and employee development planning are vital tools in this effort. This one day course

provides leaders with the best practices and tools necessary for implementing effective succession

and individual development plans.

OFFERED

APi Group HQ: August 9th, 2016

This course is appropriate for ALL leaders who

are responsible for facilitating succession

planning and the development of at least one

employee.

Participants must consistently lead, and be

responsible for the development of at least

one employee.

“

This course has given me the organizational tools to

plan for personnel changes and the framework to

better understand the career path of existing employees,

”

as well as how to help them achieve their goals.

- Course Participant

16

This two day course focuses on proactive project ownership, through a leadership lens. Classroom

facilitation is led by internal senior company leadership. Areas of focus include: Leadership and

management, finance, and pre / post project planning.

This course is not industry specific.

OFFERED

The course is open to all project leaders

APi Group HQ: February 22nd - 23rd, 2016

to include Foreman, Superintendents

and Project Managers who demonstrate

strong potential as a leader.

None

“

This course made me think of project ‘management’ in a

different way and gave me techniques to be an effective leader.

”

- Course Participant

17

This three day course focuses on three key areas of service business leadership (financial,

strategic, and people) in order to assist service managers in optimizing business performance.

Classroom facilitation is led by internal company senior leadership.

OFFERED

APi Group HQ: December 6th - 8th, 2016

This course is open to both current and future

service managers within your organization.

None

The biggest personal benefit has been a shift in

“

my leadership mentality since the course. The

change in mindset has made my role as a leader

”

even more fulfilling.

- Course Participant

18

Similar to the Service Manager course, this three day course focuses on three key areas of branch

leadership (financial, strategic, and people), in order to assist branch managers in optimizing

business performance. However, the subject matter is tailored to the branch manager role.

Classroom facilitation is led by internal company senior leadership.

OFFERED

APi Group HQ: October 25th - 27th, 2016

This course is open to both current and future branch /

operations managers within your organization.

None

[Since the course] my team has been more focused and

“

has made better use of their time. I have seen increased

”

performance and margins as a result.

- Course Participant

19

These two day leadership development opportunities are most appropriate for senior leaders

within APi Group. The content of the two labs is based on an overarching annual theme. These

themes focus on building strategic and/or people leadership, knowledge, skills, and abilities.

Senior leadership within APi Group.

OFFERED Minneapolis, MN: February 24th –25th, 2016 Gettysburg, PA: September 12th - 14th, 2016

Senior level leader

“

The ideas and messages that are delivered at Leader Labs

open my eyes, help me understand, make me more aware...

and ultimately filter down into the relationships I have with the

”

people I lead.

- Lab Participant

20

This two day leadership development opportunity is for those mid-level leaders who have been

identified as high potential future senior leaders within our family of companies. The lab content is

similar to the semi-annual Leader Labs.

OFFERED

High potential leaders within APi Group who

Minneapolis, MN: October 5th - 6th, 2016

are Emerging Leader Program members.

Emerging Leader Program member

“

Since attending the Lab, I have noticed a change in

myself. I am more aware of some of the things that I have

done in the past, which may have hindered my growth

and employee ownership at my branch.

”

- Lab Participant

21

APi Group is replete with talent. Our expertise and ability to provide quality solutions

distinguishes us from our competitors. The capability to communicate our value in

non-monetary terms is critical to our success. This requires skills and knowledge that go

beyond our extensive technical expertise.

Presentations Strategies Course

Customer-Centric Sales Course

Relationship Based Negotiations Course

Exceptional Customer Service Workshop

22

More and more we are asked to present our company, business philosophy, and team to prospective

customers. This increasingly occurs within a presentation setting. Within this environment, we have a

finite period of time to make a connection with the customer and create a desire on their part to work

with us. Facilitated by Paul Grunau, this one day course will provide participants with both strategy

and tactics to improve the effectiveness of their presentations and get more wins.

OFFERED

APi Group HQ: September 28th, 2016

Company representatives that are involved in

the preparation and delivery of presentations

to customers; in either a one-on-one or group

setting.

None

“

This course helped me to enhance my presentations… The content

is so radical (in some ways). It really challenges the status quo

that exists in the market.

”

- Course Participant

23

This two day course, provided by Huthwaite International, provides a proven customer-centered

sales approach (customized to our industry). Participants are exposed to tools and techniques that

will uncover customer’s needs in order to provide solutions that they truly value.

OFFERED

APi Group HQ: August 24th - 25th, 2016

Those who engage in sales and business

development interactions with current and

potential customers. (e.g. Sales Professionals,

Field Leaders, Inspectors, Project Managers,

None

etc.)

“

The course provided me with the necessary tools to further develop my overall

sales effectiveness. It has definitely helped me with how to develop my customer’s

needs and develop a good action plan.

”

- Course Participant

24

This one day course is designed to provide a process, theories, and tools that will aid in achieving

positive, relationship-based negotiated outcomes. Elements of this course include: Planning

negotiations, tools and techniques to effectively manage outcomes, and dealing effectively with

difficult people and situations.

OFFERED

APi Group HQ: March 30th, 2016

Employees who enter into negotiations with

customers (e.g. change orders, contracts,

projects, etc.).

None

“

The course gave me the tools to approach a project from the

owners perspective and is going to be a huge asset when

”

sitting down to negotiate.

- Course Participant

25

This one day workshop provides teams with an increased understanding of how customers define

“exceptional” customer service, and the behaviors that promote the delivery of consistent

exceptional customer service. The workshop culminates in a exercise in which the team creates

(and commits to) a specific customer service mission statement with supporting objectives. This

mission statement provides the foundation for creating a customer oriented team culture.

OFFERED

Provided to companies upon request.

Teams: Small companies or branches /

Please contact Mike Shands if interested.

divisions within larger companies.

None

26

Mike Shands

VP Learning and Development

Phone: 651.604.2710

Email: Mike.Shands@apigroupinc.us

Andrea Johnson

Training Specialist

Phone: 651.604.2776

Email: Andrea.Johnson@apigroupinc.us

Heather Stuckey

eLearning Manager

Phone: 651.604.2709

Email: Heather.Stuckey@apigroupinc.us

Deb Elliott

eLearning Instructional Designer

Phone: 651.604.1013

Email: Deb.Elliott@apigroupinc.us

27