eBro - Online version 2015_vfinal

“

Wewill attract, retain, andgrowour people through training,

leadershipdevelopment, and advancement.

”

- Excerpt fromAPi GroupVisionStatement

This electronic versionof the2015APi Group LearningCatalogprovides anoverviewof the formal learningopportunitiesofferedbyAPi's LearningandDevelopmentDepartment. Navigation infor- mation isbelow.

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Table of Contents

Pg. 4 — What’s New

LEaD

This symbol signifies courses that are in the LEaD Challenge curriculum.

Pg. 5 — The Department of Learning & Development

Pg. 6 — Leadership Development

Pg. 7 —

The APi Group LEaD Challenge

LEaD

Pg. 8 — NEW: The 7 Habits of Highly Effective People

Pg. 9 — Building Leaders Series

Pg. 10 — Leader Labs

Pg. 11 — Emerging Leader Lab

Pg. 12 — Regional Leader Labs

NEW: Talent Leadership Course (Succession/ IDP Planning Best Practices)

LEaD

Pg. 13 — FMI Leadership Institute LEaD

Pg. 14 —

Situational Leadership Course

LEaD

Pg. 15 —

InsideOut Coaching Course

LEaD

Pg. 16 —

The Leadership Challenge Course

LEaD

Pg. 17 — DiSC Leadership Course

Pg. 18 — FMI Field Leader Institute

Pg. 19 — APi Group Field Leadership Course

Pg. 20 — Project Leader Course

Pg. 21 — Service Manager Course

Pg. 22 — Branch Manager Course

Pg. 23— Building Relationships Series

Pg. 24 — Presentations Strategies Course

Pg. 25 — Customer-Centric Sales Course

Pg. 26 — Relationship Based Negotiations Course

Pg. 27 — Exceptional Customer Service Workshop

Pg. 28 — Learning and Development: Key Contacts

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What’s New

LEaD

Talent Leadership Course (Succession/IDP Planning Best Practices)

This one day course is open to all levels of leadership. It focuses on building leaders’ abil- ity to facilitate the development, advancement, and retention of their organization’s talent.

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Habits of Highly Effective People

The

This two day course is open to ALL APi Group employees. It focuses on developing skills to increase participants’ effectiveness in both their personal and professional lives.

4

To lead the strategic planningand tactical support of cutting-edge learninganddevelopment initiatives that continually growemployee capabilities and enhancebusiness performance.

APi Group LearningandDevelopment will support andadvance a culture of continuous improve- ment inwhich employees accept andembrace ownership of their individual development and their leaders accept responsibility to purposefully and proactively facilitate thoseefforts. Indoing so, APi Groupwill serve as themodel for companieswhich seek to attract, retain, and growa thriving, engaged, andaccomplishedworkforce.

ForwardThinking -Anticipatingorganizational needs andproactively implementingproven learningand development solutions to support those needs. Quality - Unsurpassedexcellence inboth the internal andexternal development opportunities we offer our family of companies.

Results - Provide actionable developmental experiences that demonstratebothmeasureable performance improvement andbusiness impact.

5

Outstanding leadership is fundamental toour collective success. Therefore, APi Groupdedicates significant resources toassist in the growth of our current and future leaders. At APi Group...

ValuesDriven

PeopleFocused

ResultsOriented

Inspirational

Provide engagedandsupportive leadership:  Actively share information and effectively communicate big picture direction and vision  Asks for and implements employee opinions and ideas  Provides frequent and constructiveperformance feedback and coaching Provide formal employeedevelopment:  Implements a formal individual development plan (IDP) processwith all direct reports  Purposefully provides awide-rangeof targeted employee development opportunities

Facilitateawork / lifeblendenvironment:  Provides individual consideration of direct reports’ needs and interests  Sync individual interests /motivationswith responsibilities andwork assignments

Support highexpectationsof success andadvancement:  Purposefully designs job responsibilities that facilitatemeaningful employee contributions  Implements / communicates formal succession planning for all key positions

Possess theability tomakedifficult employeeperformancedecisions

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LEaD

APi Group LEaD Challenge

Overview

At APi Group, we wish to acknowledge those who set the example as learning leaders. Those who participate in our five course core leadership development curriculum will complete the challenge.

Recognition

Those who complete the Challenge will receive:

Certificate of completion

APi Group “LEaD” Challenge Jacket

LEaD Courses

$300 APi Group donation (in their name) to a charity of their choice

LEaD

FMI Leadership Institute

The Leadership Challenge Course

LEaD

Situational Leadership Course

LEaD

InsideOut Coaching Course

LEaD

NEW: Talent Leadership Course

LEaD

(Succession and IDP Planning Best Practices)

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The 7Habits of HighlyEffectivePeople is a set of highly respected, empirically proven, and actionorientedprinciples that are routinely exhibitedby highly effective people. This two-day course is designed toprovide participantswith the tools necessary to significantly increase their effectivenesswithin their personal and professional lives.

This course is both appropriate for andhighly recommended to ALL employeeswithinAPi Group, regardless of position.

OFFERED

APi HQ:March25th - 26th, 2015

APi HQ:November 4th - 5th, 2015

“

“By living the7Habits, youwill become profoundlymore effective in the things thatmattermost toyou in yourworkand personal life.”

”

- StevenR. Covey

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Building Leaders Series

APi Group offers numerous development opportunities that target critical business, people, and position specific leadership skills. Each of the courses below support participant growth within the “Leaders are,” “Leaders do” competencies:

Courses

Leader Labs

DiSC Leadership Course

Emerging Leader Lab

FMI Field Leadership Institute

NEW: Talent Leadership Course

APi Group Field Leadership Course

LEaD

(Succession / IDP Planning Best Practices)

(Formerly Foreman Leadership Course)

FMI Leadership Institute

LEaD

Project Leader Course

Situational Leadership Course

LEaD

Service Manager Course

InsideOut Coaching Course

LEaD

Branch Manager Course

The Leadership Challenge Course

LEaD

9

These two day leadership development opportunities aremost appropriate for senior leaders withinAPi Group. The content of the two labs is based on an overarchingannual theme. These themes focus onbuilding strategic and/or people leadership, knowledge, skills, andabilities.

OFFERED

Senior leadershipwithinAPi Group.

Minneapolis,MN: February11th -12th, 2015 Minneapolis,MN: September 16th - 17th, 2015

The ideas andmessages that aredelivered at Leader Labsopenmy eyes, helpmeunder- stand,makememoreaware... andultimately filter down into the relationships I havewith thepeople I lead. - 2014LabParticipant “

”

10

This two day leadership development opportunity is for those mid-level leaders who have been identified as potential future senior leaders within our family of companies. The lab content is similar to the semi-annual Leader Labs.

Mid-level, emerging leaders within APi Group who do not attend the semi-annual Leader Labs.

OFFERED

Minneapolis, MN: October 1st—2nd, 2015

“

My team is performing at a higher level today than it was prior to the ELL. As a result, I am personally able to spend more time focusing on the big picture and less time on the day-to-day time killers.

”

- 2014 Lab Participant

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Talent Leadership Course

LEaD

(Succession/IDP Planning Best Practices)

2015 Regional Leader Labs

Supports the following “Leaders do” competencies...

 Provide engaged and supportive leadership

Provide formal development



Overview

 Support high expectations of success and advancement

An organization’s ability to develop, advance, and retain talent is crucial to its success. Purposeful succession and employee development planning are vital tools in this effort. This one day course provides leaders with the best practices and tools necessary for implementing effective succession and individual development plans.

OFFERED

Target Audience

APi Group HQ: June 10th, 2015 Chicago, IL: July 15th, 2015 Denver, CO: August 12th, 2015 Syracuse, NY: September 9th, 2015 Memphis, TN: November 18th, 2015

This course is appropriate for ALL levels of leadership. Those responsible for facilitating the development of at least one employee are best served.

Prerequisites

Participants must currently lead at least one employee.

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LEaD

Supports the following “Leadersdo” competencies...

 Provide engaged and supportive leadership

The Leadership Institute uses leadership challenges, lively discussions, skill-buildingopportunities, feedback, and personal assessments to helpparticipants develop a clear pictureof their current leadership strengths and challenges.

This four day course involves travel and is a self-registration process. Formore information, please go to theAPi Group LearningandDevelopment SharePoint site.

OFFERED

ColoradoSprings, CO: January26th-29th, 2015 ColoradoSprings, CO:March9th-12th, 2015 ColoradoSprings, CO: April 13th-16th, 2015 Florissant, CO:May18th-21st, 2015 Florissant, CO: August 10th-13th, 2015 Florissant, CO: September 14th-17th, 2015 Florissant, CO:October 5th-8th, 2015 ColoradoSprings, CO:November 16th-19th, 2015

This course is best suited for current or future leaderswho havedemonstrated the aptitude and interest in developing their leadership skills.

Participantsmust currently lead at least oneemployee.

“

The exercises, instruction, and assessments are invaluable inhelpingparticipantsunderstand their own leadershipstylesandareas that couldbe improved.

”

- CourseParticipant

13

LEaD

Supports the following “Leadersdo” competencies...

 Provide engaged and supportive leadership

 Provide formal employee development

 Support highexpectations of success andadvancement

Situational Leadership is awell-groundedand respectedemployee developmentmodel. It focuses on developing flexible / situationally appropriate leadership skills. This oneday courseprovides par- ticipantswith the knowledge and skills to increase employee self-direction and self-support, result- ing in improved employee performance and satisfaction.

OFFERED

APi GroupHQ: January8th, 2015

This course is appropriate for ALL levels of lead- ership. Thosedirectly responsible for the perfor- mance development of others arebest served.

APi GroupHQ: August 5th, 2015

Participantsmust currently lead at least one other person.

“

[After attending] Theemployee I startedwithhas made a180° change. I wasgoing to firehim,

but hehaschangedsomuch I gavehim a raise.

”

- CourseParticipant

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LEaD

Supports the following “Leadersdo” competencies...

 Provide engaged and supportive leadership

 Provide formal employee development

 Support highexpectations of success andadvancement

InsideOut Coaching is awell recognized program that provides leaderswith a coaching framework that accelerates employee performance. This oneday program focuses on two primary coaching skills: (1) Understanding key elements of humanperformanceand how leaders can influence them, (2) Holdinga coaching conversation that increases employee ownership and performance.

OFFERED

APi GroupHQ:October 14th, 2015

This course is appropriateor ALL levels of leadership. Thosedirectly responsible for coachingothers towards improve performance are best served.

 Prior completionof theSituational LeadershipCourse

 Participantsmust currently lead at least one other person

” The employee I havebeenworkingwithwas able to accomplish thegoal we established and I’ve seena change inher attitude and senseof ownership. - CourseParticipant “

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LEaD

Supports the following “Leadersdo” competencies...

 Provide engaged and supportive leadership

 Provide formal employee development

 Facilitate awork / lifeblend environment

 Support highexpectations of success andadvancement

This oneday course incorporates a360Degree LeadershipSurvey to assist participants in identifying their leadership strengths, aswell as opportunities for improvement. Participants leave the coursewith adetailed short / long term action plan for increasing their leadership effectiveness.

OFFERED

APi GroupHQ: February25th, 2015

This course is best suited for thosewho currently leadat least oneother person. It is extremely valuable for ALL levels of leadership, from the front line supervisor to theexecutive level leader.

Participantsmust currently lead at least one employee.

“

Sinceattending thiscourse, I havenoticed that I ambuilding stronger relationshipswith thepeople that I lead. Becauseof this, their communication andwillingness togo the extramilehave improved significantly. - 2014LabParticipant

”

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TheDiSC Leadership coursewill further refine participants ability to influence / set conditions for superior employee performance. It incorporates aDiSC assessment to helpparticipants better un- derstand their leadership preferences and their impact onothers. This coursewill help participants leverage theseunderstandings to increase their influence on theperformanceof others.

OFFERED

Provided to companies upon request.

Please contact MikeShands if interested.

This course is best suited for thosewho currently leadothers in your organization. It is appropriate for ALL levels of leadership.

Previous attendanceof theSituational Leadership and InsideOut Coaching courses is optimal, but not required.

“

I am influencingmy team ina morepositive, energizingmanner.

”

- CourseParticipant

17

Similar to the FMI Leadership Institute, the FMI Field Leader Institute uses leadership challenges, lively discussions, skill-building opportunities, feedback, and personal assess- ments to help participants develop a clear picture of their current leadership strengths and challenges. During this course, the entire institute is specifically reserved for the APi Group Field Leader audience.

This course is best suited for current field leaders who have demonstrated the aptitude, interest, and have the longevity to develop their leadership skills.

OFFERED

Florissant, CO: February 16th-19th, 2015

Florissant, CO: December 7th– 10th, 2015

“

It was eye opening. It showed me how much potential I have and how to use it to my advantage.

”

- Course Participant

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This one day course focuses on the development of current and future field leaders in the following three areas:

(1) Leadership / Communication Skills

(2) Scheduling

(3) Project Planning

There are two versions of this course, Fire Protection and Mechanical / Industrial. Each provides the same course content, but include industry specific examples. Topics are facilitated by experi- enced subject matter experts within APi Group.

OFFERED

APi Group HQ: TBD (Fire Protection)

APi Group HQ: TBD (Mechanical/Industrial)

This course is best suited for both current and future field leaders in your organization.

“

I now approach projects proactively. Any problems that I think could cause us issues, I bring to the table and act on it as quickly as possible to keep things moving forward.

”

- Course Participant

19

This two day course focuses on proactive project ownership, through a leadership lens. Classroom facilitation is ledby internal senior company leadership. Areas of focus include: Leadership and management, finance, andpre / post project planning.

This course is not industry specific.

OFFERED

APi GroupHQ: February9th–10th, 2015

The course is best suited for new to mid-level project managerswho have demonstrated strongpotential.

“

[Becauseof the course] I pre-planned formyoutage and it haspaidoff.We areon schedule, within the budget, and the customer isverypleased.

”

- CourseParticipant

20

This threeday course focuses on three key areas of leadership (financial, business, and peo- ple), in order toassist servicemanagers inoptimizingbusiness performance.

Classroom facilitation is led by internal company senior leadership.

OFFERED

APi GroupHQ: December 1st-3rd, 2015

This course is best suited for both current and future servicemanagerswithin your organization.

“

Usingmynew skills, I canbetter definegoals andexpectations. Myemployeeshaveabetter understandingofwhere andhow to focus their energyandwhat theyare trying to accomplish.

”

- CourseParticipant

21

Similar to theServiceManager course, this three day course focuses on three key areas of leadership (financial, business, andpeople), in order toassist branchmanagers inoptimizing business performance. However, the subjectmatter is tailored to thebranchmanager role.

Classroom facilitation is led by internal company senior leadership.

OFFERED

This course is best suited for both current and future branch / operationsmanagers within your organization.

APi GroupHQ: August 25th-27th, 2015

“

Thediscussions revolving around themanagement of people and strategicways toapproachsituationshad a substantial positive impact onhowour group interactson adailybasis.

”

- CourseParticipant

22

APi Group is repletewith talent. Our expertiseandability to providequality solutions distinguishes us from our competitors. Theability to communicate our value in non-monetary terms andprovide unparalleled service is critical to our success. This requires skills and knowledge that go beyond our extensive technical expertise.

PresentationsStrategiesCourse

Customer-CentricSalesCourse

RelationshipBasedNegotiationsCourse

Exceptional Customer ServiceWorkshop

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More andmorewe areasked topresent our company, business philosophy, and team to prospective customers. This increasingly occurswithin a presentation setting.Within this environment, we have a finite periodof time tomakea connectionwith the customer and createa desire on their part towork with us. FacilitatedbyPaul Grunau, this oneday coursewill provide participantswith both strategy and tactics to improve theeffectiveness of their presentations and getmorewins.

OFFERED

APi GroupHQ: September 15th, 2015

Company representatives that are involved in thepreparationand delivery of presentations to customers; ineither a one-on-oneor group setting.

“

[After attending] I amable tocreatemoreappealingpro- posals for our customer base andestablish competitive advantages

”

- CourseParticipant

24

Customer-Centric Sales Course

Overview

This two day course, provided by Huthwaite International, provides a proven customer-centered sales approach (customized to our industry). Participants are exposed to tools and techniques that will uncover customer’s needs in order to provide solutions that they truly value.

OFFERED

APi Group HQ: TBD

Target Audience

Those who engage in sales and business development interactions with current and potential customers.

“

Previously, I only listened, now I am able to listen and professionally probe our clients to develop needs and payoffs.

”

- Course Participant

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This oneday course is designed toprovide aprocess, theories, and tools that will aid in achieving positive, relationship-basednegotiatedoutcomes. Elements of this course include: Planningnegoti- ations, tools and techniques toeffectivelymanage outcomes, anddealingeffectivelywith difficult people and situations.

OFFERED

APi GroupHQ: April 22nd, 2015

Employeeswho enter intonegotiationswith customers (e.g. changeorders, contracts, projects, etc.).

“

The coursegaveme the tools to approachaproject from theownersperspectiveand isgoing to be ahugeasset when sittingdown tonegotiate.

”

- CourseParticipant

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This onedayworkshop provides teamswith an increasedunderstandingof how customers define exceptional customer service, and behaviors that promote the delivery of consistent exceptional customer service. The course culminates inaexercise inwhich the team creates (and commits to) a specific customer servicemission statement with supportingobjectives. Thismission statement provides the foundation for creatinga customer oriented team culture.

OFFERED

Provided to companies upon request.

Please contact MikeShands if interested.

Teams: Small companies, branches, or divisions within larger companies.

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MikeShands

Director of Learning andDevelopment

Phone: 651.604.2710

Email: Mike.Shands@apigroupinc.us

Andrea Johnson

TrainingSpecialist

Phone: 651.604.2776

Email: Andrea.Johnson@apigroupinc.us

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